FAQ

• How do I order?

   

  Ordering at Idor Eyewear is easy. Just select the items you want & add them to your cart. Enter your shipping address and payment information before you proceed to payment. Do familiarize yourself with the policies on the website prior to proceeding with any transaction.

You will need to register on the site to place an order.

Click on ‘My Account’, enter your username and the password and login to your account. Click Account Information and change the displayed email address and save the record.

There are various benefits of creating an account on the Idor Eyewear, some of the benefits are marketing information on promotions and products, and special offers to registered customers.

You will also not need to input the address for the new orders unless there is a change in address. You can also log in and review the order history of all transactions on that account.

You cannot place the order online and collect from the store. All orders placed online will be sent directly to the shipping address mentioned while placing the order.

Step 1: You will receive an order confirmation via email and SMS on the registered email address and Phone Number

Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details.

You will get six months warranty on idor products

If you are unsure of your size, you can measure yourself using our measurement guide here

You can write to us on our contact page for all bulk orders, we will assist you with quotes and information based on the emails.